FAQ

Frequently Asked Questions? If you do not find the answer to your question please send us an email at admin@shipsahoychildcare.com or give us a call at 918-279-6274

How do I enroll my child?
What days are the daycare closed?
Do I get a discount if I have more than one child enrolled?
What if I go on vacation does my child lose their spot at the daycare?
When is my payment due? Or What if my payment is late?
What do I need to do if I choose to withdraw my child from Ships Ahoy or my child care services are being terminated?
What are the arrival and pick times?
What if I am late picking up my child?
What if my child is sick, takes daily medications, or gets injured?
What do I need to bring for my child to the daycare?
Do I need to provide food for my child?
Does Ships Ahoy provide transportation?
How do you discipline my child?
How do I know what my Child is doing all day at Ships Ahoy?
Can I call or check on my child at anytime?

 

 

 

How do I enroll my child?
Complete the enrollment form and turn it in to Ships Ahoy along with the enrollment fee to hold your spot. You will also need to provide current immunization records as well.  You will also have to return a signed copy of the parent handbook which you will receive when you turn in your application.  It’s that easy! 

 

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What days are the daycare closed?
The center will be closed on Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.  Although the daycare is closed on certain holidays you are still responsible for the entire weekly tuition fee. 

Child care is available Monday through Friday 6:00am to 6:30pm. Actual days and hours are determined by the parent/guardian's individual needs.

***Ships Ahoy Child Care does reserve the right to close for any reason in which the center cannot operate in a safe manner. 

 

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Do I get a discount if I have more than one child enrolled?
There will also be a 15% discount for having two or more children enrolled at Ships Ahoy Child Care.  The discount will be applied to the oldest child’s weekly fees. 

 

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What if I go on Vacation does my child lose their spot at the daycare?
No, a two weeks advance notice is requested.  After your child has been enrolled for 6 months a one week vacation without charge will be given.  After your child has been enrolled for one year a two week vacation without charge will be given.  

 

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When is my payment due? Or What if my payment is late?
Child care fees are to be paid in advance on a weekly basis. All payments will be due the Friday before the week begins, unless the center is closed that day, then payment should be made prior. For those of you that receive DHS or Tribal assistance, your monthly co-payment is due by the 1st of every month.  There is no change in fee due to your child’s absences; you are responsible to make payment as agreed unless you are using a vacation week . Essentially you are holding your child’s spot even when they are not present.  (For example, if your child is out of school for a week, and you decide to bring them any day that week to Ships Ahoy or even no days that week, you would still owe your weekly tuition fee unless you are using a vacation week.)  A personal check or money order made out to “Ships Ahoy Child Care” or cash will be accepted for payment. If a check is returned for any reason the parent will be charged an additional $35 return check fee.  After 2 check returns, all further payments must be made in cash. 

Late payments – A $25 late payment fee (per child) applies for any payment not received on the Friday before the week begins. If payment is not received on the Monday of the week an additional $10.00 fee per day will be charged. If payment and late fees are not paid within a week of the original due date your child will not be permitted to return to Ships Ahoy until payments are paid in full. Consistent late payments are cause for termination immediately without 2 weeks notice.

 

 

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What do I need to do if I choose to withdraw my child from Ships Ahoy or my child care services are being terminated? 
Ships Ahoy Child Care will give the parent/guardian two weeks notice prior to terminating child care services.  The Parent/Guardian is asked to give two weeks notice prior to taking their child out of the center.

 

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What are the arrival and pick times? What if I am late picking up my child?
Ships Ahoy is open from 6:00am to 6:30pm.  Ships Ahoy Child Care is equipped with a security door code lock on the front door for the safety of your children; therefore each parent will be given a door code to enter the premises.

Upon arrival you must sign in. Please understand that arrival time is important, we ask that your child arrive by 9:00 am so they are not late for class and class does not get interrupted. If your child will not be arriving by 9:00 am the parent should notify the Director, so please call if you will be late dropping your child off or if your child will not be attending at all that day. Optional: If your child goes to school and needs breakfast before school they must arrive by 7:00-7:45A.M. or they will not receive breakfast. 

Our rest periods are between the hours of 12:00 pm-2:15 pm and we ask that you please respect those times.

Prior to leaving you must sign out. Our pick up time is equally important; there are several things to do before the children leave as well as getting home to our own families. A $5.00 late fee for every 5 minutes past our closing time will be payable upon arrival.

It is important that we protect your child by ensuring that your child does not leave the center with a person you have not authorized on your “Child Information Card”. We must have the parent’s permission to release your child to someone other than you. Please notify the Owner or Director when someone that you have authorized on your “Child Information Card” will be picking up your child. The authorized person picking up your child will have to show a picture ID before we will release your child from our care. The safety of your child is of the utmost importance; therefore the parent will choose a password as a method of verifying you identity by phone.

I have to assume that both parents have the right to pick up your child, unless you give me a copy of a court order stating otherwise. Without a copy of the court order, I cannot refuse a parent. If I have a court order and a non custodial parent tries to pick up the child, I will immediately call the custodial parent. If the non-custodial parent leaves with the child, I will immediately call the police and report the situation.

All children should be transported to and from child care in a car seat or child restraint if 5 years old or under. For further clarification refer to the Oklahoma Law regarding children and seat belts and abide by that law for your child safety.

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What if my child is sick or takes daily medications or gets injured?
In accordance with the Oklahoma State DHS licensing policy, any child showing symptoms of illness is separated from the group and their parents will be notified immediately for pick up. If your child is sent home due to any of the following symptoms, your child cannot return to the center for 24 hrs unless you provide a doctor’s note.  Your child cannot be admitted with symptoms of illness as specified below, and other arrangements should be made; unless written documentation from a licensed physician, or verbal (with written follow up) states the child has been diagnosed and poses no serious health risk to the child or to other children.

The symptoms of illness for possible exclusion shall include, but are not limited to any of the following:
1. Temperature: Oral temperature 101 degrees or higher; Armpit temperature of 100 degrees or higher.
2. Diarrhea: defined as runny or watery stools with increased frequency of loose stools.
3. Vomiting: two or more episodes of vomiting in 24 hours period.
4. Scabies, Impetigo, Chicken pox, or contagious skin condition: Yellowish skin or eyes or undiagnosed body rash, except diaper rash.
5. Strep throat: sore throat with fever and swollen glands.
6. Eye discharge: defined as thick mucus or pus draining from the eye, or pink eye.
7. Severe coughing: where a child gets red or blue in the face or makes a high pitched whooping sound after coughing.
8. Head lice or other infestation--
NO NIT/BUG POLICY:  child cannot return til bugs and nits(eggs) are gone or they will be sent back home.
9. Signs and symptoms of possible illness, such as lethargy, irritability, persistent crying, or any other unusual signs until a medical evaluation allows inclusion.

In accordance with the Oklahoma State DHS licensing policy, any of the following communicable diseases must be also be reported to the local or state health department Hepatitis A, Meningitis, Shigellosis, Giardiasis, Measles, Rubella, Whooping cough, Tuberculosis, E coli 0157:H7, Salmonellosis, Hemophilus Influenza Disease.

Injuries: All children will be supervised at all times in an attempt to keep your children safe and prevent injuries, but accidents resulting in injury do occur. The center will maintain a report of all injuries that occur and will provide that report to the parent upon pick up. If an injury is serious, the parent will be called immediately. If an injury is very severe, the center will call 911 for assistance, and then notify the parents.

Child’s Medication:
A Medication Authorization Form must accompany any medication to be administered by the center including any over the counter medications. All prescription medications must be provided in the original container with the child’s name on the label along with the dosage amounts and dates and times to be administered. All medications will be stored out of the reach of children.

 

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What do I need to bring for my child to the daycare?
The parent/guardian will provide diapers, wipes, powder/ointment, and baby bottles. For infants you will need to bring formula/baby food.  A change of clothes will also need to be provided for all children. A blanket will need to be provided for children ages 1yr and up. Everything will be put into your child’s cubby and the staff will let the parent know when the child is running low. All bottles will be cleaned and sanitized after each use, and will be returned to the parent at the end of each week. All blankets will be sent home every Friday to be washed. All items will be marked with the child’s name.

Ships Ahoy Child Care asks that you do not bring in extra toys as we are not responsible if they are misplaced. There will be times that your child will be asked to bring in items to share for class.

 

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Do I need to provide food for my child?
Parents must provide formula and baby food for infants.  Children are fed nutritionally on a daily basis – breakfast, lunch and snacks as provided through enrollment with The Child and Adult Care Food Program through the Oklahoma Department of Education. A weekly menu will be posted at the daycare.  If your child has a special diet or specific allergies, please be sure to bring a physician’s note explaining so that the center can be sure to abide.  You are not allowed to bring outside food or drinks into the center unless it has been requested for an event we are having.

 

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Does Ships Ahoy provide transportation?
For children who attend Coweta Elementary Schools, Park Lane Elementary, and Coweta Headstart Program, transportation is provided by the Ships Ahoy Van to and from school.  Written permission from the parents will be needed for the center to provide transportation for the children. The operator of the vehicle and the vehicle used to transport children will be in compliance with all Oklahoma State laws.

 

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How do you discipline my child?
No form of physical discipline is ever used at Ships Ahoy Child Care.  The staff will encourage and reinforce acceptable behavior.  When behavior is unacceptable, staff will redirect children by giving alternatives and assuring they know the consequences.  When other methods don’t work a warning will be given, then “time-out” periods will be used to enable the child to gain control of himself or herself.  The time-out periods will not exceed five minutes, one minute of time-out for each year of a child’s age.   

If frequent or deliberately inappropriate behavior continues or becomes unsafe to others, the parent will be contacted to determine what is in the child’s best interest and to make a plan with the center to go forward with changing the inappropriate behavior. 

 

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How do I know what my child is doing all day at Ships Ahoy?
The staff will complete a child daily sheet for all children. The daily sheet has information on the child's mood throughout the day, diaper changes/potty training, feedings/meals, nap times, and any information on activities, troubles or enjoyments for the day.  Conferences will be held at least once a year and at other times as needed to discuss children’s progress, accomplishments, and difficulties.

I invite you to share with us in writing, by telephone, or schedule an appointment to talk about your concerns and feedback. Parents are welcome in the center at all times to check on your child. You may also call at anytime during the day to check on your child. 

As a parent in Ships Ahoy Child Care, we ask that you take an interest in your child’s activities and development at the center, and read all correspondence given to you, and those posted.

 

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Can I call or check on my child at anytime?
Yes, we invite you to call anytime or stop by to check on your child while he/she is at Ships Ahoy.

 

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